Within TrueChecks Batch Services, there are a few settings that can be configured at any point in time. To get to these settings, click on Administration > Client > Batch.
General Settings
Your institution's routing number is added here in order to keep any items with your routing number from getting uploaded and searched against DepositChek for account status information. If this needs to be updated, please contact AFS Support to update it. This is required if you are subscribed for Batch Account Status (Batch DepositChek).
Batch Processing Settings
Just like the manual upload process, you also can set a query minimum and/or maximum amount threshold. When you set this amount for the minimum, any check that does not meet that dollar amount will not get ran through Batch Services. For the maximum amount, any check that is over the set limit, the check will not be ran through Batch Services. We find it more common to put a minimum threshold alone since these are both optional fields.
Notification Settings
As a Batch User in TrueChecks, there are notification emails that go out daily to keep you aware of what is going on within Batch Services. The emails are as followed and can be checked on or off at any point in time.
- Send Daily Summaries: Checking this box off means you will receive 2 emails during the day, 1 in the morning and 1 in the afternoon. The email will let you know how many new files have been uploaded and how many results are awaiting review.
- Send notifications after a batch file is successfully processed: Checking this box off means you will receive an email anytime a new batch file is processed. If you are uploading multiple files a day, you will receive an email for each file that was uploaded successfully.
- Send notifications when batch query has new results: Checking this box off means you will receive an email when there are new batch results awaiting review.
- Send notifications when there are new Advanced Notification (ANF) or Return Notification (RNF) results. (DepositChek Clients Only): Checking this box off means you will receive an email anytime a new Early Warning Services notification updates a check that was searched. These notifications can be provided up to 7 days after the check was uploaded.
If a file is uploaded and not successfully processed, all Batch Users will receive an email titled “TrueChecks Batch Job Error.” In this email, it will show you the reason the file did not process as well as inform you of the file name.
Input Channels
This feature of Batch Services will allow you to upload files to AFS based on a specific file type (Teller, Mobile, ATM, ITM, etc.). When you add a detail to the Add New Channel option a new folder will be created using the name you assign. These channels can be added and removed at any time. If a channel is removed the assigned folder will no longer be available and any automated SFTP configurations need to be updated to send to the “batch” folder.
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