Positive Pay Release July 2026

What's new in Positive Pay

This release makes daily exception work faster and more flexible, lets users recover failed files and test notifications on their own, and streamlines setup with automatic role creation and bulk uploads. Everything below is live now — most updates apply automatically with no setup required.

• More flexible exception decisioning — change decisions from Pay to Return, decision rules that match your decision, and clearer account identification.
• Self-service file recovery & notification testing — regenerate or retry failed Decision Files and Billing Reports, and test-deliver custom notification templates before they go live.
• Faster setup & administration — automatic default role creation, bulk upload for ACH Companies and Check Payees, and expanded delete rights for FI users.
• Small changes that save clicks — check images in the Presented Check grid, a remembered Exceptions view, and account dropdowns that default to your last selection.

More flexible exception decisioning

Users can now change an exception decision from Pay to Return — previously only Return-to-Pay updates were possible. The logic that automatically marked Pay decisions as reviewed has been removed, so a Pay decision can be revisited later. To change a decision, open the Exception History grid, click Pay in the Decision column, then select a Return Reason and add a Note if those settings are enabled. Existing Decision File behavior is unchanged, and items included in a Decision File continue to be marked as reviewed.

When you select Create a Decision Rule based on this exception, the new rule now uses the same decision you made on that exception instead of always defaulting to Return. And check decision and approval rules no longer require a strict 9-digit routing number, so you can build rules that handle incomplete or malformed routing values when needed.

Exceptions are also easier to identify: the Check and ACH Exception cards now display Account Name below Account #, and in Exceptions History and Card View the Account column has been renamed Account Name with a new Account # column beside it.

BENEFIT: Decisions can be corrected and turned into rules without workarounds, and the account behind every exception is immediately clear.

Self-service file recovery & notification testing

The Decision File and Billing Report grids now include Regenerate and Retry buttons that appear when a file failure occurs. Regenerate appears when a file fails during generation and reinitiates the full generation and delivery process; Retry appears when a successfully generated file fails during delivery and resends it using the configured delivery method. Either way, the status updates to Delivered on success and the event is recorded in the Log.

Custom notification templates can now be test delivered before they reach users. Go to Settings > Notification Templates and click Test Delivery — you'll be prompted for a destination email address (for email notifications) or phone number (for SMS) to confirm formatting and delivery.

BENEFIT: Recover failed files and verify notifications yourself — no support ticket required.

Faster setup & administration

The system now automatically creates default roles for a Business Client based on which payment types are enabled. When Check or ACH is enabled, the three default roles for that product — System Admin, Account Manager, and Exception Specialist — are created automatically. If a payment type is enabled later, the missing roles are added; if a payment type is disabled, the roles are retained but their permissions are removed; and if it's re-enabled, permissions are restored (or the role is recreated if it no longer exists).

Business Clients can now bulk upload ACH Companies and Check Payees using an upload-and-map workflow. Supported formats include CSV, pipe-delimited, tab-delimited, and Excel files with a header row. On upload, the system detects the delimiter, parses the headers, and lets you map columns to the required fields — Company Name, Routing Number, and Company Identifier for ACH Companies; Name for Payees. Find it under Settings > Check Payees (Import Payees) or Settings > ACH Companies (Import Companies).

FI users with the Delete Issued Checks permission can now delete any issued check, regardless of whether it was added by the FI or directly by the Business Client.

BENEFIT: Less manual setup, cleaner client onboarding, and fewer errors from hand-keyed data.

Small changes that save clicks

The Presented Check grid now includes a Check Image column with a View button that opens the check image in a popup — no more navigating to the Exceptions page to see an image.

The Exceptions screen now remembers your preferred view (Card or Grid) across sessions on the same browser and device. And during Issued Check and ACH entry, the Account Number dropdown now defaults to the last account you selected, with dropdown options sorted in ascending numeric order everywhere account dropdowns appear.

No action required — these updates apply automatically.

BENEFIT: Fewer repetitive clicks and fewer wrong-account entry mistakes in everyday workflows.

Also fixed

• The System Log now correctly records the impersonating user when an issued check is deleted.